A copy of the invoice will need to be included with the return.
There is a 15% restocking fee charged against all returned parts.
Parts must be resaleable and in the original packaging.
We cannot take back used parts.
We cannot take back installed or tried parts.
Electrical parts are not returnable.
We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
Return request need to be within 30 days of receipt.
Customer is responsible for shipping costs of any returns.
Not responsible for shipping damages caused by shipping carrier.
We only sell Genuine Mercedes Benz parts. ALL warranties must be handled and processed by a certified Mercedes Benz dealership. Please call your local dealer for details.
Cancellation Policy
An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.
